Leading Innovation and Change: A guide for Chief Student Affairs Officers on Shaping the future
by Laurence N. Smith, Albert B. Blixt, Shannon E. Ellis, Stephen J. Gill, and Kevin Kruger
Leading Innovation and Change is a manual for implementing systemic transformational change in colleges and universities. The authors detail eight steps for revolutionizing the division of student affairs into a leader and producer of institution-wide innovation and change. They present a combination of organizational theory, effective strategies, helpful tools, and practical advice, and discuss the conditions that must be present for an organization to overcome resistance to change.